The information you obtain at this site is not, nor is it intended to be, legal advice.
1. The kinds of personal information we collect
The kinds of personal information that we collect include:
(a) contact details such as name, role or position, address, email address, mobile number, landline number and fax number;
(b) information relating to your circumstances and affairs relevant to the matter/s in which we are instructed;
(c) information about your legal interests and requirements and the legal services that you may wish to purchase;
(d) information regarding our communications with you and your attendance at seminars and promotional events held by us;
(e) if you are an employee or prospective employee, information about your qualifications, skills and work experience;
(f) if you are a supplier or prospective supplier, information about your business skills, services, products and prices;
2. How we collect personal information
2.1 We collect personal information by various means including when:
(a) you contact us with a question or inquiry;
(b) you instruct us to act for you and we open a file and conduct a conflict check;
(c) our clients provide information relating to related and adverse parties relevant to the advice or services we are providing;
(d) we undertake a search or investigation;
(e) you visit our website.
2.2 Where practicable we collect personal information about you directly from you. However, we may have collected information
2.3 We are required to collect the full name and address of our clients by the Legal Profession Uniform Law General Rules 2015
2.4 If you are a client and do not provide us with name and address information we cannot act for you.
2.5 If you do not provide us with accurate personal information we may not be able to carry out our instructions or achieve the
3. The purposes for which we collect, hold, use and disclose personal information
3.1 We collect, hold, use and personal information in order to:
(a) respond to your enquiries;
(b) provide legal services;
(c) employ competent and diligent personnel;
(d) monitor or improve the use of and satisfaction with our legal services; and
(e) let you know about legal developments, our expertise and legal services that may be of interest to you.
3.2 We disclose personal information:
(a) in order to carry out the instructions of our clients; and
(b) subject to our confidentiality obligations, when using services in support of our legal practice.
4. The parties to whom your personal information is disclosed
4.1 Subject to our confidentiality obligations, we may share some relevant personal information with:
(a) parties related to a matter you have with us, government authorities and service providers as reasonably required to carry out
(b) third party service providers who assist us with archival, auditing, accounting, legal, business consulting, website or technology
4.2 We also will disclose your information if required by law to do so or in circumstances permitted by the Privacy Act – for example,
5. Disclosure of information outside the jurisdiction of collection
5.1 We do not disclose personal information to overseas recipients.
6.1 We take reasonable physical, technical and administrative safeguards to protect your personal information from misuse,
7. Access/correction/updating personal information
7.1 You can contact us to access, correct or update your personal information. Unless we are subject to confidentiality obligation or
(a) giving access would be unlawful;
(b) we reasonably believe that giving you access would pose a serious threat to the life, health or safety of any individual or
(c) giving access would have an unreasonable impact on the privacy of others;
(d) the information could reveal the intentions of a party in negotiations;
(e) giving access could prejudice the taking of appropriate action in relation to unlawful activity;
(f) giving access could reveal evaluative information in a commercially sensitive decision making process.
7.2 If you request to correct your personal information, we will correct, or, if we consider more appropriate, note your request
7.3 We will not charge you to make a request to access your record but we may charge you to actually provide access depending
7.4 These actions can usually be taken by contacting a customer relations representative using the contact information on the
8. Notification of Changes
9. Complaints / Contact Us